Customer Satisfaction Policy

VS.PHOTO ART are backed by a 100% customer satisfaction guarantee.

We take great pride in the superior quality of our products and want you to be pleased with your purchase! 

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If your PhotoMosiac do not arrive in satisfactory condition, please contact us (vsarts360@gmail.com) within 7 days of receipt of goods and we will do our best to assist you.

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We will decide we show you some samples of your PhotoMosiac by mail. After confirmation by you side then we send you your Photomosiac (with or without print).

 

 Your mosaics are custom made and only valuable to you, so it does not make sense for you to return it as we cannot sell it to someone else. So we do not have a return policy, but we have a 100% satisfaction guarantee, where if you are not happy with your mosaic for any reason, we'll issue you a full refund. However you do need to destroy your mosaic and take and send pictures as proof prior to your refund. And if the reason for your refund was due to print issues or shipping issues, we also fully refund any expedited shipping cost. However, if the reason for your refund is that you simply just don't like it, then expedited shipping will not be refunded.

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Nothing is more important to us than your complete satisfaction. We stand behind everything that we make, and our confections are hand-crafted and carefully hand-packed to ensure your order arrives at the peak of freshness. If your order does not meet your expectations, please call us at 9529845819, and we will do whatever it takes to make it right for you.