1. How many photos can i add ?

    We say that you can “add up to 10,000 photos." But you can actually add more. If you do, the issue is that there won't be enough space in your mosaic to put all your small pictures. For example, if your mosaic is 100 tiles wide, and 100 tiles high, that gives you 10,000 spots to place your 10,000 photos. If you upload more than that, some of the pictures that don't match the colors of your big picture well, won't be used.

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2.  What is your return and refund policy ?

     Your mosaics are custom made and only valuable to you, so it does not make sense for you to return it as we cannot sell it to someone else. So we do not have a return policy, but we have a 100% satisfaction guarantee, where if you are not happy with your mosaic for any reason, we'll issue you a full refund. However you do need to destroy your mosaic and take and send pictures as proof prior to your refund. And if the reason for your refund was due to print issues or shipping issues, we also fully refund any expedited shipping cost. However, if the reason for your refund is that you simply just don't like it, then expedited shipping will not be refunded.

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3.  Is my photo mosiac going to be public ?

     No, your mosaic is private by default. But you can make it Public or Shared. Public if you want the world to see your creation in our public gallery. Shared if you only want people with access to the link to your mosaic to view it.

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4.  My order arrived damaged. what do i do ?

     You can mail us, Or call us . And then follow the steps to make a claim.

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5.  Can I print at home ?

     You can, but mosaics are best when printed large. What you could do is, use an image splicing software to split your photo mosaic into multiple pieces so that you can print it. And then put the prints next to each other.

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6.   Can I print it aat a local print shop ? walmart ? etc.?

      You can, but beware that the quality of the print will not be as high.

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